Every feature, in detail
Everything below ships with every Trihali workspace — no add-ons, no hidden tiers. Built for how travel agencies actually work.
01
Clients & CRM
Know every traveler — their trips, papers and preferences — at a glance.
360° client profiles
Every trip, invoice, note and document for a client in one place, with travel stats.
Family linking
Link spouses and children to one account holder and manage the whole family together.
Document vault
Passports, visas and IDs with expiry tracking and automatic renewal alerts.
Notes & history
Internal notes and a full activity trail so your team never loses context.
Portal access control
Invite clients by WhatsApp, set credentials manually, or disable access anytime.
02
Trip planning
From a rough idea to a polished day-by-day program in minutes.
Day-by-day builder
Flights, hotels, activities, transfers and meals with times, locations and map links.
AI itineraries
Describe the trip and let AI draft a complete program you can fine-tune.
Location sets
Reusable collections of places and experiences you can drop into any itinerary.
Attachments everywhere
Tickets, vouchers, photos and PDFs on the trip or on any single item.
Day summaries
Hand-written daily highlights that read beautifully in the client's program.
Plan templates
Turn successful trips into templates with per-trip or per-person pricing.
03
Quotes & approvals
Close the sale inside the platform — no PDFs lost in chat apps.
Priced proposals
Inclusions, on-site extras and a clear grand total — costs stay private to you.
One-tap approval
Clients approve the proposal right from their portal and bookings kick off.
Change requests
Requested tweaks land in your team inbox, linked to the exact trip.
Bilingual trip PDFs
Letterhead summary and full-program documents in Arabic or English.
04
Invoicing & payments
Professional billing that keeps up with real-world payment habits.
Branded invoices
Line items, discounts and tax on your letterhead, numbered per agency.
Partial payments
Record installments with methods, references and receiving accounts.
Multi-currency
Clients pay in one currency, you settle in another — with live exchange rates.
PDF receipts
An official receipt for every payment, downloadable by you and the client.
Automatic reminders
Due and overdue invoices chased politely over WhatsApp and email.
05
Accounting
Your money, always reconciled — without a separate bookkeeping tool.
Accounts & balances
Bank, cash and card accounts with live balances in their own currencies.
Transfers
Move money between accounts, including cross-currency conversions.
Expense tracking
Categorized expenses with suppliers, receipts and trip links.
Account statements
A running balance-after ledger for every account, filterable and linked.
06
Reports
Decisions backed by numbers — not gut feeling.
7 report types
Overview, revenue, expenses, profitability, receivables, clients and cash flow.
Deep filters
Date-time ranges, currencies, statuses, methods, accounts and categories.
Visual charts
Trends, breakdowns and receivables aging that make sense at a glance.
Excel & PDF exports
Styled workbooks and official branded documents, ready to share.
07
Client portal
A branded mini-app for every traveler — included with every agency.
App-like experience
Bottom tabs, dark mode and Arabic or English — built mobile-first.
Trips at hand
Programs with countdowns, maps, attachments and downloadable PDFs.
Phone uploads
Clients photograph passports and visas straight into your review queue.
Balances & receipts
Every invoice, payment and receipt available to the client 24/7.
Built-in chat
Questions land in your team inbox alongside WhatsApp messages.
Installable PWA
Installs from the browser with your icon and colors — no app store.
08
Communication
The right message, in the right language, on the right channel.
WhatsApp built-in
Invites, reminders and updates via approved WhatsApp templates.
Branded emails
Transactional emails carrying your logo, colors and signature.
Smart notifications
Staff and client feeds with unread badges and optional push.
Unified inbox
Portal chat and WhatsApp replies merge into one conversation per client.
09
Platform & branding
Enterprise foundations — wearing your agency's identity.
Your brand
Logo and brand colors applied across the app, portal, emails and PDFs.
Subdomain & custom domain
yourname.trihali or your own domain, with guided DNS verification.
SEO controls
Bilingual meta titles, descriptions, social images and visibility.
Roles & permissions
Granular per-module permissions for every team member.
Audit log
Every sensitive action recorded — who did what, and when.
Arabic & English
True RTL throughout the dashboard, portal and every document.
Ready to modernize your travel agency?
Tell us about your agency and we'll set up a live demo with your branding on it.